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Privacy Policy

A legal disclaimer

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Last Updated: 20 September 2026

We respect your privacy and are committed to protecting the personal information you provide when using our online store.

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1. Information We Collect

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When you place an order or contact us, we may collect information such as:

  • Your name

  • Delivery address

  • Email address

  • Phone number

  • Billing and payment information

  • Order details and purchase history

  • Any information you provide when contacting us

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We only collect information that is reasonably necessary to process and fulfil your order and provide our services.

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2. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders

  • Arrange delivery of your purchases

  • Process payments

  • Contact you regarding your order

  • Respond to enquiries or customer service requests

  • Improve our products, services and website

  • Comply with applicable legal and regulatory requirements

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We will not use your personal information for unrelated purposes without your consent, unless permitted or required by law.

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3. Payment Information

Payments may be processed through third-party payment providers. We do not normally store your complete credit or debit card details on our website. Payment providers may collect and process payment information according to their own privacy policies.

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4. Sharing Your Information

We may share relevant information with trusted third parties where necessary to operate our business, including:

  • Delivery and courier companies

  • Payment service providers

  • Website, hosting and technology service providers

  • Professional or legal advisers where necessary

  • Government or regulatory authorities where required by law

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We do not sell or rent your personal information to third parties.

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5. Cookies

Our website may use cookies and similar technologies to help operate the website, remember your preferences, understand website usage and improve your shopping experience.

You may be able to disable cookies through your browser settings. However, some website functions may not work properly if cookies are disabled.

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6. Protection of Your Information

We take reasonable steps to protect your personal information from unauthorised access, use, disclosure, alteration or loss. However, no online transmission or electronic storage system can be guaranteed to be completely secure.

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7. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including order fulfilment, customer service, accounting, record-keeping and legal requirements.

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8. Your Rights

Depending on applicable law, you may request access to or correction of the personal information we hold about you. You may also contact us if you have questions about how your information is collected or used.

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9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing personal information.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

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